At Hotelagio.com, we are committed to conducting our business with integrity, fairness, and respect. This Code of Ethics sets forth the principles and standards that guide our interactions with customers, employees, contractors, and business partners.
We act with honesty and transparency in all of our dealings. We do not misrepresent our products or services, make misleading statements, or engage in deceptive practices. Our goal is to build trust through fairness and integrity in every interaction.
We avoid situations where personal or business interests could conflict with the best interests of our customers, partners, or the company. All employees and contractors are required to disclose any actual or potential conflicts of interest promptly and openly.
We respect and protect the confidentiality of information entrusted to us by customers, employees, and business partners. Confidential information will only be disclosed when legally required or expressly authorized.
We adhere to all applicable laws, regulations, and industry standards. Employees and contractors are expected to understand and follow all legal requirements relevant to their roles and our business operations.
We safeguard the company’s assets, including physical property, financial resources, and intellectual property. All resources are to be used ethically, legally, and solely for legitimate business purposes.
We value diversity and inclusion as strengths. We respect and celebrate differences in culture, background, and perspective. Discrimination, harassment, or bullying of any kind—based on age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic—will not be tolerated.
We are committed to sustainable and responsible business practices. We consider the environmental, social, and economic impacts of our actions and strive to reduce negative effects while enhancing our positive contributions to society.
We are dedicated to delivering exceptional service and hospitality. We listen to our guests, anticipate their needs, and continuously seek ways to enhance their experience. Every interaction is guided by courtesy, professionalism, and genuine care.
We are committed to providing a safe, healthy, and hygienic environment for our guests, employees, and partners. We follow all applicable health and safety regulations and implement measures to protect the well-being of everyone on our premises.
These principles apply to all areas of our operations. We expect every member of our team and our business partners to uphold these standards. Violations of this Code may result in disciplinary action, including termination of employment or business relationships.